ERP Training

ERP Training

Most businesses and companies have deployed ERP software or business process transformation systems ... 4:02 AM

Most businesses and companies have deployed ERP software or business process transformation systems right through the nineties. Latest developments in Web-based technologies and synching of other IT solutions and packages with ERP systems or addition of new ERP modules calls for training of professionals and staff employees using these applications. Many new businesses, growing organizations and federal government offices also deploy new ERP systems to better manage business operations and growing business applications ERP training is critical to the success of any ERP solution roll-out and overall business transformation.

Importance

1. New ERP software system implementation or rollout of new or select modules of existing ERP systems can be a complex organizational initiative or activity. ERP training is initiated to help employees understand the enterprise resource planning software system and its implications for business and operations. It involves formally training employees to operate and use this technology and an extended process of knowledge transfer. ERP training can comprise a mix of in-house and on-site training sessions and certain external vendor-sponsored courses.

Training Team

2. The training team is generally formed just before or during the initial stage of deployment of the ERP solution. It comprises the consultants and experts from the ERP vendor offering and deploying the ERP software solution, system integrators and carefully selected business unit heads and IT team members of the organization. This team is vested with the responsibilities of training, hand-holding and educating employees, co-coordinating the training programs and sessions and managing other training modalities.

Training Specifics

3. Functional area employees, business unit workers, other staffers and professionals expected to use critical ERP modules are thoroughly trained on the specifics of new ERP modules. They are apprised of transactional systems and operational and business changes that would fructify with the rollout of new modules or changes effected to old modules. The key for the trainers, experts and mentors is to ensure that employees expected to use the ERP applications are able to derive the benefits of this business process transformation software system.

Transition Period Responsibilities

4. The key success determinant for the long-term success of an ERP software deployment is managing the transition period of shifting from legacy systems to new systems. Training and development programs, change management initiatives and employee orientation exercises are critical responsibilities of the ERP training team to smoother pain points and glitches of the transition period The team has to ensure that employees progressively and within definite time-periods get adjusted to the new working and operational environment.

Periodic Reviews

5. Since the ERP training process can be an ongoing and extended activity, periodic reviews is critical to ensure long-term success of the ERP software implementation. Periodic reviews take cognizance of the customizations developed on the implemented ERP modules and their workability with business operations. Training costs are also monitored from time to time. The training team also keeps a track of the time-lines and milestones about various training programs.