Implementation
Methodology - Supply Chain Management
A. Vision Creation –
What do we want to look like when we are complete?
Ø Create a vision of what the
supply chain will look like.
Define how far the supply chain will spread from
customers to suppliers. Detail the number of customer’s customer’s. Detail the
number of supplier’s supplier’s.
Ø Identify the steps and processes
existing at each level of the supply chain.
Define, in as much detail possible, the steps and
processes involved throughout the supply chain vision. Look for redundancies,
areas of waste, time requirements and areas where over lap takes place.
ELIMINATE WASTE, EXCESSIVE TIME
AND AREAS OF OVERLAP FROM THE VISION!!!
Ø
Identify potential issue areas Each organization to be included
into the supply/value chain may produce
issue areas. Open discussion between interested parties while focused on
implementing a true “win-win” relationship will permit minimization of many
issue areas. Attention to fully discussing each potential issue in an open and
frank manner is essential to the long term success of any supply/value chain.
No detail should be left unresolved.
Ø
Define how the supply chain processes would work together. Based
upon the vision of the supply chain, define how the supply chain would work
paying attention to the seamless integration of the supply chain among the
various included members. Define the method of information flow, demand
exchange and data exchange.
Keep this at a relatively high
level of detail. Concentrate on best world practices.
Define the logistics network that
will be supported in the integrated supply chain.
When doing your plan ensure you include the following business processes:
•
Materials Management
•
Warehousing
•
Forecasting
•
Inventory Planning
•
Transportation
•
Route Management
•
Purchasing
•
Information Technology
•
Financials (AR/AP/GL)
At a minimum, the systems content
should include:
Business & Planning Systems
Logistics, Sourcing &
Distribution Systems
Manufacturing & Control
Systems
E-commerce systems.
B. Target
Selection –
Who will we work with to create this vision?
Ø Segment customers.
Define
which of the customers would be most likely to be able to join in creating an
integrated
supply chain?
Pay
attention to the level of technology being employed, the compentency of the
planning
systems,
and the expertise of their personnel.
Ø
Segment selected customers based upon service needs. Don’t
necessarily segment customers by industry, market or trade channel. Segment
customers by their particular needs. This will assist in developing a further
definition of services, capabilities required to create and sustain an
integrated supply chain. Determine to the best level possible the most likely
“drivers” for their needs.
Implementation Process
•
Determine customer needs and wants
•
Ensure the business case
•
Optimize sourcing (price, quality, availability)
•
Design for operations efficiency
•
Design for basic standardizations (where possible)
•
Achieve performance standards
•
Establish suppliers of choice
•
Ensure continuity of supply
•
Implement customer focused program
Emphasis is on:
- Least cost of acquisition
- Continuity of supply
- Customer service level
- Segment suppliers
Define which of the suppliers
would be most likely to be able to join in creating an integrated supply chain?
Pay attention to the level of technology being employed, the competency of the
planning systems, and the expertise of their personnel.
Ø Segment selected suppliers based
upon service needs. Don’t necessarily segment suppliers by industry, market or
trade channel. Segment suppliers by their particular
needs. This will assist in
developing a further definition of services, capabilities required to create
and sustain an integrated supply chain. Determine to the best level
possible the most likely
“drivers” for their needs.
Ø Match customers and suppliers
into a proposed supply chain.
Determine
if there are synergies that exist between the selected customers and suppliers.
This may not be an existing supply chain but may be a newly created supply
chain. (Remember – sometimes revolutionary ideas do work.)
Ø Define potential benefits.
At the highest level
possible, define the potential benefits that could be achieved by creating this
visionary integrated supply chain. This will be based upon an analysis of the
identified “drivers”, capabilities, etc.
Ø Make a proposed selection Outline
a proposed selection of the integrated supply chain. Define which companies
would be included.
C. Customize - the
supply chain to the service requirements and benefits.
Ø
Tailor the logistics network for differentiation. A single
monolithic approach to a logistics network
designed to a single standard is the old way of doing business. Design
an integrated supply chain to meet the needs of the targeted selection. Look
for superior asset utilization. Determine if the processes can be made
repeatable and scaleable.
Ø Look for flexibility. Market
relationships change over time. How can the targeted supply chain be made
flexible? Is there a least expensive configuration that exists or can be
developed?
Ø Define the technology and people
infrastructure.
What is required to make the
targeted supply chain to work in the least cost and most timely manner? Select
the technology (processes, systems, hardware, and network) to make system work.
Identify the people and experience base to make it work. Contrast this against
core competencies by organization.
Ø Look for issues. Based upon the
issues outlined – are there issues that will come up in the future? How would
you over come them?
Define the
inventory policies you will use in the supply chain:
Inventory Policies:
•
Make to Stock (MTS)
•
Make to Order (MTO)
•
Purchase to Stock (PTS)
•
Purchase to Order (PTO)
•
Just-in-Time (JIT)
•
Make to Order
•
Purchase to Order
•
Purchase to Stock
D. Internal Capabilities –
Are we internally capable of putting the
targeted supply chain in place?
Ø
Perform an internal logistics audit. Review existing practices.
Review existing processes. Identify potential conflicts. Review the technology
base. Review potential organizational conflicts. Identify the cost drivers and
define reduction plans and priorities. Eliminate waste, redundancy, and time.
Ø
Identify areas for change Align demand planning according to the
supply chain. Look for cross-functional planning processes supported by demand
planning software, information exchange and timely implementation. Look for new
inventory deployment strategies, production methods, out-sourcing
possibilities, organization changes, etc.
Ø Identify cost/benefits Determine
the ROI on the proposed changes as compared to the expected benefits.
Ø Develop a project plan
Sample Project
Plan
A sample project plan designed to
upgrade the purchasing function to support “Just in Time” procurement.
·
Phase I - Commitment
– Organizational priority
– Allocation of personnel
·
Phase II - Preparation
– Focus on: sourcing, pricing, developing
improved relationships w/suppliers
– Free purchasing professionals from non-value
added clerical activities
– Form JIT implementation teams
·
Phase III – Selection of items/suppliers
– Work with manufacturing/customer
– Evaluate high dollar/volume items
– Select best suppliers
·
Phase IV – Formalization
– Pilot test program
– Establish information systems
– Negotiate quality improvement for processes,
material and information flow, price, lead
time, and other critical values
·
Phase V – Continuous performance/improvement
– Broad based implementation Immediate benefits
from an optimal supply chain
management program:
• Easier data exchange
• Faster response
• Reduced transaction cost
• Enhanced reliability
• Opens new opportunities
• Leverage purchasing power
• High degree of collaboration
E. Propose to
management Outline the changes necessary to start the transformation.
When doing your
project plan, consider including the following areas:
- Strategy
- Scope
- Expectations
- Volume Estimates
- Project Plan
- Elapsed Time Estimate
- Server Architecture
- Implementation Costs
- On-going Costs
- Benefits
- Change Management Program
- Risk Management Program
When doing your
internal assessment, provide volume estimates for:
• Sales Orders
• Purchase Orders
• Advance ship notices
• Shipment Receipts
• Schedule exchanges
• Schedule changes
• Change orders
• Invoices
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